Abbott Brothers Plumbing & Heating wins Baltimore People’s Choice recognition

Abbott Brothers Plumbing & Heating of Maryland has been named People’s Choice — Baltimore in the plumbers category by the Consumer Ratings Institute, based on 405 public reviews and a 4.8-star rating. The family-owned company says the recognition reflects its emphasis on fair pricing, clear communication and quality work across Baltimore and nearby counties.

Why it matters: - The award highlights a local service business built on customer reviews, which can influence hiring decisions for homeowners and commercial customers in Baltimore. - Abbott Brothers Plumbing & Heating of Maryland now has third-party recognition tied to public review data, not paid promotion. - The 4.8-star rating across 405 reviews signals sustained customer satisfaction at scale for a neighborhood plumbing company.

What happened: - Abbott Brothers Plumbing & Heating of Maryland was named People’s Choice — Baltimore in the Plumbers category by the Consumer Ratings Institute. - The recognition is based on 405 public consumer reviews and a 4.8-star overall rating. - The company serves Baltimore City and surrounding counties from Baltimore and Joppatowne. - Abbott Brothers has operated in the Baltimore metropolitan area since 2017.

The details: - Abbott Brothers provides residential and commercial plumbing services. - The service area includes Baltimore City and communities across Baltimore, Harford and Howard counties. - Specific areas include Towson, Perry Hall, Bel Air and Ellicott City. - Services include drain cleaning. - Services include sewer line camera inspections, repairs and replacements. - Services include water line repairs and replacements. - Services include tank, tankless and hybrid water heater installation and repair. - Services include boiler installation and repair. - Services include gas piping. - Services include kitchen and bathroom plumbing, including faucets, fixtures, toilets and garbage disposals. - Abbott Brothers offers free estimates on most larger plumbing jobs. - Abbott Brothers also offers financing options for qualifying customers. - Michael A. Soper, Sr., the company’s master plumber and founder, said the award reflects customer value placed on honest communication, fair pricing and quality workmanship.

Between the lines: - The recognition suggests local consumers are rewarding small contractors that combine price transparency with responsive communication. - A review-based award can help a family-owned company compete against larger plumbing firms in a crowded regional market. - The company’s emphasis on both emergency-style repairs and larger installations positions Abbott Brothers for repeat residential and commercial business.

What's next: - Abbott Brothers is likely to continue using customer feedback and service quality as a growth lever in the Baltimore region. - Free estimates and financing may help the company convert larger repair and replacement jobs into booked work. - The company will keep serving Baltimore City and nearby counties through its Baltimore and Joppatowne locations.

The bottom line: - Abbott Brothers Plumbing & Heating of Maryland has turned strong customer reviews into regional recognition, giving the family-owned company a credibility boost in Baltimore.